FAQs

How do I pay my water/sewer bill?: There are several options for making payments for utility bills. 1. ONLINE: Go to www.westalliswi.gov/payutilitybill to use a credit card or checking account to pay utility bill. Create an account online for additional options including auto pay. 2. AUTO PAY: Payments are drawn directly from a checking account on due date. Create an account online at www.westalliswi.gov/payutilitybill to register for auto pay. 3. BY PHONE: Credit cards are accepted by calling 855-288-0678 or online at www.westallsiwi.gov/payutilitybill. A convenience fee of $3.50 is added for each transaction up to $400. Multiple transactions can be made using this payment method. 4. MAIL: Send payments to City of West Allis, P.O. Box 14248, West Allis, WI 53214-0248. Include bill payment stub or statement with payment. Make checks payable to "The City of West Allis. 5. IN PERSON: Payments are accepted at Tri City National Bank locations in the City of West Allis or at City Hall. Go to www.tcnb.com for locations and hours. City Hall Treasurer's Office is located at 7525 West Greenfield Avenue. The main entrance is on the south side of the building. City Hall is open Monday through Friday from 8:00 am to 5:00 pm. After hours, drop payments in the locked drop box near the main entrance to City Hall.
Pay water bill online

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1. How do I purchase a night parking permit?: Purchase your permit online here.

2. When will my garbage and recycling be collected?: You can search for your property by tax key or address in our online Property Search to find the day of the week your garbage and/or recycling will be collected. Recycling is collected every other week. See our Document Library for the current collection schedule. Collection may be delayed during holiday weeks. Visit our Trash & Recycling page for detailed collection information, sign up for email or text message alerts when collection schedules change.

3. How do I pay my water/sewer bill?: There are several options for making payments for utility bills. 1. ONLINE: Go to www.westalliswi.gov/payutilitybill to use a credit card or checking account to pay utility bill. Create an account online for additional options including auto pay. 2. AUTO PAY: Payments are drawn directly from a checking account on due date. Create an account online at www.westalliswi.gov/payutilitybill to register for auto pay. 3. BY PHONE: Credit cards are accepted by calling 855-288-0678 or online at www.westallsiwi.gov/payutilitybill. A convenience fee of $3.50 is added for each transaction up to $400. Multiple transactions can be made using this payment method. 4. MAIL: Send payments to City of West Allis, P.O. Box 14248, West Allis, WI 53214-0248. Include bill payment stub or statement with payment. Make checks payable to "The City of West Allis. 5. IN PERSON: Payments are accepted at Tri City National Bank locations in the City of West Allis or at City Hall. Go to www.tcnb.com for locations and hours. City Hall Treasurer's Office is located at 7525 West Greenfield Avenue. The main entrance is on the south side of the building. City Hall is open Monday through Friday from 8:00 am to 5:00 pm. After hours, drop payments in the locked drop box near the main entrance to City Hall.
Pay water bill online

4. Is my proposed business permitted?: The City's Zoning Code details permitted businesses at locations throughout the city, based on the unique characteristics of each district. In order to confirm if your proposed business is permitted, first confirm the zoning classification of your business location. Then, reference Chapter 12: Zoning and City Planning of the City's Municipal Code to see if your business falls within the Permitted or Special Use category for your location's zoning classification. If your business is within the Permitted category, your business is permitted to operate, based on obtaining occupancy and any required licenses. If your business is a Special Use, the Plan Commission and Common Council will review your proposal for compatibility with the site and neighborhood. A Public Hearing will also be held to gather input from the surrounding neighborhood, and conditions of approval may be required. The typical length of the Special Use process is 45-60 days. If you have any questions regarding Permitted or Special Uses, please contact Planning & Zoning at planning@westalliswi.gov.

5. Where do I apply for a driveway permit?: Come in to the Engineering Department on the 2nd Floor of City Hall or call 414-302-8360 for more information.